C5ALIVE Forum

C5Alive Forum - Archive Section => General Archive => Complete Archive => C5Alive Information => Topic started by: Karl on 13, September, 2011 - 09:47:57

Title: The "shop" side of the site has fallen over :-(
Post by: Karl on 13, September, 2011 - 09:47:57

Not sure how long a fix is going to take , but for info of anyone trying to place an order via the "shop" side of the site it has fallen over and won't allow anyone to progress past the "create an account" page  ???

Since what I know about computers can be written on the back of a matchbox (and still leave room for "War and Peace" ) this may take a while to sort out... ::)

Title: Re: The "shop" side of the site has fallen over :-(
Post by: MikeDX on 13, September, 2011 - 11:17:00

karl, if you get stuck mate give me a shout...

Title: Re: The "shop" side of the site has fallen over :-(
Post by: MikeDX on 13, September, 2011 - 11:52:54

Yeah, thats a little bit buggered.. Cant even add to basket!

Shout me when you get five mins karl. if you can give me the login i can run some debug and get it back up and running

Title: Re: The "shop" side of the site has fallen over :-(
Post by: Karl on 13, September, 2011 - 12:41:19

cheers Mike , I'll give the hosting guys a while longer to reply and then give you a buzz.

Can you email me a contact number .

Title: Re: The "shop" side of the site has fallen over :-(
Post by: Karl on 13, September, 2011 - 14:26:32

Mike's on the case...should be sorted soon (hopefully)  ;D

Title: Re: The "shop" side of the site has fallen over :-(
Post by: noonoo on 13, September, 2011 - 17:26:06

Hi

The shop seems to working again now, is this correct Mike, if so thanks for all your help

Title: Re: The "shop" side of the site has fallen over :-(
Post by: MikeDX on 13, September, 2011 - 18:06:38

This isnt down to me, I am running tests on my local copy.

I suspect now that it is down to a host configuration problem.


*update* it isnt working for me. Will not accept basket contents.

Title: Re: The "shop" side of the site has fallen over :-(
Post by: noonoo on 13, September, 2011 - 20:45:09

Hi Mike

Thanks

 Please note the shop side of the site is still not working properly hope to get the problem solved soon.  :(

Title: Re: The "shop" side of the site has fallen over :-(
Post by: thedesigntailor on 13, September, 2011 - 20:55:22

Hi Karl

Don't forget my company does ecommerce - sure I could sort a swap of service  ;D

www.makemeglow.com

Title: Re: The "shop" side of the site has fallen over :-(
Post by: MikeDX on 13, September, 2011 - 21:21:49

Le Shope now fully back up and running :)

Title: Re: The "shop" side of the site has fallen over :-(
Post by: Karl on 14, September, 2011 - 12:44:20

Quote from: MikeDX on  13, September, 2011  - 21:21:49

Le Shope now fully back up and running :)

Mike you are a star , most appreciated.

Dan - thanks for the offer mate I'll keep it in mind.

Title: Re: The "shop" side of the site has fallen over :-(
Post by: Karl on 14, September, 2011 - 12:52:11

Quote from: thedesigntailor on  13, September, 2011  - 20:55:22

Hi Karl

Don't forget my company does ecommerce - sure I could sort a swap of service  ;D

www.makemeglow.com

..I've started a new topic to store all the details of who does what;
http://c5alive.co.uk/forum/index.php?topic=2037.0

..plug your company for free  ;D

Title: Re: The "shop" side of the site has fallen over :-(
Post by: Karl on 27, November, 2011 - 17:42:23

Looks like another little bug in the system has reared its ugly head  ::)

Trying to click onto the forum from the main website page sometimes requires a couple of attempts  :-\.

I'll try to get to grips with all this in the new year....got a few other matters on my mind at the moment.

Title: Re: The "shop" side of the site has fallen over :-(
Post by: Lancealot on 27, November, 2011 - 20:04:22

Hi Karl,

Yes I also have been having to refresh after when selecting the forum.  Don't worry we can live with it for a bit you sort your other things out. Take care...........

Lance

Title: Re: The "shop" side of the site has fallen over :-(
Post by: C5 ENTHUSIAST + RESTORER on 28, November, 2011 - 09:01:47

Hi Karl I have the same problem but all it needs is a double click and it`s there .
 bye Chas

Title: Re: The "shop" side of the site has fallen over :-(
Post by: Karl on 04, December, 2011 - 10:01:47

Quote from: C5 ENTHUSIAST + RESTORER on  28, November, 2011  - 09:01:47

Hi Karl I have the same problem but all it needs is a double click and it`s there .
 bye Chas

If you click on the forum link from the main c5alive webpage and just get a blank screen, I've found that pressing the F5 button helps.