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Author Topic: The "shop" side of the site has fallen over :-(  (Read 6118 times)

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Karl

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The "shop" side of the site has fallen over :-(
« on: 13, September, 2011 - 09:47:57 »
Not sure how long a fix is going to take , but for info of anyone trying to place an order via the "shop" side of the site it has fallen over and won't allow anyone to progress past the "create an account" page  ???

Since what I know about computers can be written on the back of a matchbox (and still leave room for "War and Peace" ) this may take a while to sort out... ::)

Offline MikeDX

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Re: The "shop" side of the site has fallen over :-(
« Reply #1 on: 13, September, 2011 - 11:17:00 »
karl, if you get stuck mate give me a shout...


Offline MikeDX

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Re: The "shop" side of the site has fallen over :-(
« Reply #2 on: 13, September, 2011 - 11:52:54 »
Yeah, thats a little bit buggered.. Cant even add to basket!

Shout me when you get five mins karl. if you can give me the login i can run some debug and get it back up and running

Karl

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Re: The "shop" side of the site has fallen over :-(
« Reply #3 on: 13, September, 2011 - 12:41:19 »
cheers Mike , I'll give the hosting guys a while longer to reply and then give you a buzz.

Can you email me a contact number .


Karl

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Re: The "shop" side of the site has fallen over :-(
« Reply #4 on: 13, September, 2011 - 14:26:32 »
Mike's on the case...should be sorted soon (hopefully)  ;D

Offline noonoo

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Re: The "shop" side of the site has fallen over :-(
« Reply #5 on: 13, September, 2011 - 17:26:06 »
Hi

The shop seems to working again now, is this correct Mike, if so thanks for all your help

Offline MikeDX

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Re: The "shop" side of the site has fallen over :-(
« Reply #6 on: 13, September, 2011 - 18:06:38 »
This isnt down to me, I am running tests on my local copy.

I suspect now that it is down to a host configuration problem.


*update* it isnt working for me. Will not accept basket contents.

Offline noonoo

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Re: The "shop" side of the site has fallen over :-(
« Reply #7 on: 13, September, 2011 - 20:45:09 »
Hi Mike

Thanks

 Please note the shop side of the site is still not working properly hope to get the problem solved soon.  :(

Offline thedesigntailor

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Re: The "shop" side of the site has fallen over :-(
« Reply #8 on: 13, September, 2011 - 20:55:22 »
Hi Karl

Don't forget my company does ecommerce - sure I could sort a swap of service  ;D

www.makemeglow.com

Offline MikeDX

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Re: The "shop" side of the site has fallen over :-(
« Reply #9 on: 13, September, 2011 - 21:21:49 »
Le Shope now fully back up and running :)

Karl

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Re: The "shop" side of the site has fallen over :-(
« Reply #10 on: 14, September, 2011 - 12:44:20 »
Le Shope now fully back up and running :)

Mike you are a star , most appreciated.

Dan - thanks for the offer mate I'll keep it in mind.

Karl

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Re: The "shop" side of the site has fallen over :-(
« Reply #11 on: 14, September, 2011 - 12:52:11 »
Hi Karl

Don't forget my company does ecommerce - sure I could sort a swap of service  ;D

www.makemeglow.com

..I've started a new topic to store all the details of who does what;
http://c5alive.co.uk/forum/index.php?topic=2037.0

..plug your company for free  ;D

Karl

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Re: The "shop" side of the site has fallen over :-(
« Reply #12 on: 27, November, 2011 - 17:42:23 »
Looks like another little bug in the system has reared its ugly head  ::)

Trying to click onto the forum from the main website page sometimes requires a couple of attempts  :-\.

I'll try to get to grips with all this in the new year....got a few other matters on my mind at the moment.

Offline Lancealot

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Re: The "shop" side of the site has fallen over :-(
« Reply #13 on: 27, November, 2011 - 20:04:22 »
Hi Karl,

Yes I also have been having to refresh after when selecting the forum.  Don't worry we can live with it for a bit you sort your other things out. Take care...........

Lance

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Re: The "shop" side of the site has fallen over :-(
« Reply #14 on: 28, November, 2011 - 09:01:47 »
Hi Karl I have the same problem but all it needs is a double click and it`s there .
 bye Chas