C5ALIVE Forum

C5Alive General Category => C5 Socialising => Topic started by: Karl on 25, January, 2012 - 15:58:14

Title: Computer question
Post by: Karl on 25, January, 2012 - 15:58:14
Computer question for the tekkies out there....my broadband connection keeps dropping out, I tend to get about 30mins usage before the access is lost. When connection is lost, looking at the modem, the "ready" light is flashing instead of showing constant green light. Does this mean the modem is cream crackered ?

Powering it down and back on again has no effect , I just end up waiting for about 30mins and connection is randomly restored ...only for it to be lost about 45mins later...been going on since Christmas but getting much more frequent now so I've booked a visit from one of Virgin Media's finest.

Still quite frustrating though  >:(
Title: Re: Computer question
Post by: vanpeebles on 25, January, 2012 - 17:05:03
Have you tried a different phone cable and a different microfilter?
Title: Re: Computer question
Post by: Karl on 26, January, 2012 - 08:55:36
Quote from: vanpeebles on  25, January, 2012  - 17:05:03
Have you tried a different phone cable and a different microfilter?

..to be honest I've got so frustrated with the poor reliability I've walked away before the sledge hammer comes out.....decided to best leave it to the Virgin Media guy to sort out  ;D
Title: Re: Computer question
Post by: thedesigntailor on 26, January, 2012 - 10:37:00
Have you got more than one phone jack about your house in use? Is there a micro filter on each one.
Title: Re: Computer question
Post by: BigglesBear on 26, January, 2012 - 12:05:31
Had a similar problem a short while Ago and  the problem was  at the Telephone exchange..
Title: Re: Computer question
Post by: Retro Andy on 29, January, 2012 - 08:46:03
Are computer only seems to work in safe mode, just switched it on about four weeks ago and we get what my son calls "the blue screen of death" and when I switch it on it takes ages before the screen appears with the turn windows on option, but it will only work in this safe mode ?

Retro Andy. 
Title: Re: Computer question
Post by: Karl on 29, January, 2012 - 17:05:45
Our internet connection is now properly sorted  8)

The nice man from Virgin Media replaced a load of connections and cables both inside and outside the house before going off and fiddling with the exchange box thingy at the end of the road.

Been fine ever since  :)
Title: Re: Computer question
Post by: techytype on 29, January, 2012 - 21:24:55
Quote from: Retro Andy on  29, January, 2012  - 08:46:03
Are computer only seems to work in safe mode, just switched it on about four weeks ago and we get what my son calls "the blue screen of death" and when I switch it on it takes ages before the screen appears with the turn windows on option, but it will only work in this safe mode ?

Retro Andy. 
Hi Andy,
when turning on keep tapping F8, after a short period you should see a screen giving the option to start from previous working setup. select and just follow it through.

hope it helps :)